purewin online
purewin online
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This app is available for your device
purewin online
This app is available for your device
Contact
+91 2381866300
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the purewin online?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will grant you access to the account without needing a password or email. This simplified login process allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal, then wait for the OTP to be sent. If you don't receive the OTP within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and update your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download and install the latest version of the app to ensure compatibility. Once updated, you can log in and enjoy playing the app without any problems.
Q1: What is the minimum withdrawal amount in the purewin online?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and not the bonus amount collected. This means users can only cash out their winnings from gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in a relatively short time frame, ranging from 30 minutes to 3 hours. However, payment processing can be delayed, requiring users to wait up to an additional 24 hours. This delay in payment processing is a notable exception to the app's typically efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, as the withdrawal request may be processed within 24 hours. If the issue persists, your funds will be added to your wallet account within this timeframe. If you still encounter a problem, you can reach out to their care centre for assistance.
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